AI Note-Taking Part 2: Lessons from Five Months of Testing and Refining
One of my Project Managers (we call them PMs at Matrix Group) was struggling with an account. The client was frustrated, the Project Manager was frustrated, so of course, now […]
One of my Project Managers (we call them PMs at Matrix Group) was struggling with an account. The client was frustrated, the Project Manager was frustrated, so of course, now I'm frustrated. I called the client, had a long de-brief session, worked through some issues, and with a [...]
Candidate Obama ran a great campaign and made amazing use of social networking services to get the word out about his campaign, mobilize supporters, create viral messages, and raise money. When the campaign ended, I wondered if President Obama would continue to use social networking tools or if the constraints [...]
Why is it that going to the doctor is such a miserable experience? I don't think it's just because we're usually sick when we see the doctor. From the attitude of the admin staff, to the wait, to the rushed visit with the doctor, [...]
Matrix GroupInternational has provided NECA with a portfolio of innovative Web services that has proven successful for their organization. For the 2009 Convention, NECA turned to Matrix Group to update the Web design and enhance their communications strategy to keep members updated with the latest convention news. Leveraging NECA’s investment in Matrix Group’s development of previous convention web sites, the following [...]
I tell my staff (especially Project Managers) to jump at any chance to share a meal with a client, vendor or partner. Why? Because I'm convinced that once you've shared a meal with someone, it's a lot harder for them to demonize you, blow you off, ignore your calls and e-mails, or fire you for a small mistake. A [...]
Matrix Group International collaborated with Smith Strategic Inc to give the Employee Benefit Research Institute (EBRI) a new Web site redesign that was classic and timeless. Matrix implemented the design created by Smith Strategic and took responsibility for the site build and content management system. Our work included:
Implementing the design with the goal of making the EBRI site more visible [...]
Starting today, March 11, fans of organizations with Facebook pages will interact with their favorite orgs, companies and brands the way they interact with their buddies. On March 11, all Facebook pages will have status updates, walls, and links, just like personal pages. What does this mean? Well...
The International Budget Partnership (IBP) collaborated with Matrix Group International to launch a redesigned web site for a special initiative to promote public access to budget information and the adoption of accountable budget systems across the globe. IBP helps to make budget systems more responsive to the needs of poor and low-income people in society and, through the Open Budget [...]
Have you visited a Web site recently that had a list of topics and some topics were in a larger font or in a different color? That's called a tag cloud and I love them. But what exactly are they? Wikipedia says that a tag cloud is a [...]