Tag: Customer Service

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An Example of a Really Great Event Registration Email Confirmation

A couple of weeks ago, I got invited by my buddy Heinan Landa, CEO of Optimal Networks, to an event by CADRE, which bills itself as “a way for elite […]

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Combine Virtual and In-Person Networking Before Conferences to Increase Engagement

Posted on September 17, 2021

I’m attending Non Dues-a-Palooza (NDAP) next week in Nashville, in person. NDAP is a conference devoted to helping associations and nonprofits increase their non-dues revenue by bringing together execs and […]

What Have We Learned About Creating Engaging Meetings from Virtual Conferences?

Posted on June 15, 2021

Heinan Landa (CEO of Optimal Networks) asked me last week: As we’re slowly returning to the office and in-person meetings, what lessons from 15 months of virtual meetings should endure? […]

Why Journey Mapping is so Important to Creating Amazing Member Journeys

Posted on March 22, 2021

Matrix Group is working on an email signup project for a longtime client. This client wants to create an easier way for members and non-members to see all the newsletters […]

What Makes a Successful Virtual Meeting? Lessons Learned from the Battlefield

Posted on November 11, 2020

Since July of this year, we’ve had the honor of hosting 9 virtual meetings. It’s been a season of learning because the meetings landscape keeps changing and attendee expectations have […]

What Your Virtual Sponsors and Exhibitors Want Most

Posted on August 31, 2020

Many organizations are wrestling with how they can pull off a successful virtual meeting, especially with regard to their sponsors and exhibitors. How do you provide real value for them […]

How Much Should I Charge for My Virtual Conference?

Posted on May 28, 2020

As the world of work continues to transition from physical to virtual, the same is happening to conferences, trade shows, and meetings. There are platforms to choose, new or different […]

Should You Convert Your Conference to a Virtual Conference? TLDR: Yes

Posted on May 11, 2020

All Spring, one client conference after another was cancelled or rescheduled. A few clients converted their conferences to a series of Zoom meetings. With some states opening up, is there […]

How To Turn Your Webinars into Interactive, Virtual Meetings

Posted on March 19, 2020

Over the past couple of weeks, client after client has cancelled meetings, tradeshows and conferences. They’re scrambling to find out if they can reschedule events or create an online experience […]

Tag: Customer Service

An Example of a Really Great Event Registration Email Confirmation

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