Tag: Customer Service

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An Example of a Really Great Event Registration Email Confirmation

My laptop is being rebuilt, my cell phone has stopped ringing — but all my equipment is new! I’m in technology hell, and if it weren’t for Maki and my […]

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I’m in Technology Hell
Posted on October 9, 2008
My laptop is being rebuilt, my cell phone has stopped ringing — but all my equipment is new! I’m in technology hell, and if it weren’t for Maki and my […]
Break From the Pack
Posted on July 15, 2008
Oren Harari does a masterful job of teaching execs how to compete in a copycat economy.
Live Support a Boost to Customer Satisfaction
Posted on June 17, 2008
The National Electrical Contractors Association recently launched a new website. Dramatic improvements were made in navigation, authentication, visual design, etc. These improvements meant change; never mind that they’re all positive, […]