Our mission is to help our clients create amazing customer journeys that grow membership and generate revenue.

We help our clients design intentional, beautiful and effective member journeys, whether it’s a rebranded website to educate the world about your organization and services, a membership database that makes it easy for customers to join and purchase and gives you insight into your members’ needs, or an online store that’s just as easy and elegant as a big retailer’s store.

How We Deliver

Every project starts with a discovery process to help you explore: Who you are trying to reach, what your target audiences need, why this project is important, why this project must be done now, and what success looks like. We’ll help you identify your most important member and customer journeys and then develop a plan to make them amazing. 

During implementation, your team will include an experienced project manager who understands your business, designers and front-end developers who will make sure your application or website is gorgeous and user-friendly, back-end developers who are experienced with the latest tech tools.

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VIEW OUR WORK

Our Clients

We’ve helped a variety of organizations in all industries across the country be successful. For over two decades we’ve created powerful, digital experiences for trade associations, professional societies, nonprofits and corporations. How can we serve YOU?

CLIENT CASE STUDIES

Our Leadership

Matrix Group staff are some of the brightest and most creative minds in the industry, and our leadership has the best job ever: channeling the collective creative genius of our staff to create exceptional experiences for you and your customers. Here are the folks at the helm. LEARN MORE

Headshot of Joanna Pineda, Matrix Group CEO

Joanna Pineda

Maki Kato

Rajani Nelamangala

Alex Pineda

Dave Hoernig

Jaime Beck

Leah Monica

Bryan Clark

Ray Stankiewicz

We’re Hiring

Those who work with us don’t find jobs, they find careers. We have the perks; so does everyone else. What we offer is the opportunity to choose what and who you will become.

Join Our Team
Latest Blog Post

When Do Your Customer Journeys Actually Begin?

I have two friends who have walked the Camino del Santiago. The friends are Peter Schwartz, who is my business coach, and Gordon Bernhardt, a member of my CEO peer […]
Read the Post

Upcoming Events & Webinars

  • Association Web Projects Graphic

    Sneak Peek into Recent Association Web Projects

    Dec 05, 2023 | 1:00 PM – 2:00 PM
    Cost: Free!
    Join us for a webinar on Tuesday, December 5th at 1pm Eastern where we’ll give you a whirlwind tour of some of our recent projects and dig deep into the strategy behind each project.
    Learn more

  • Sitefinity CMS Q&A Session

    Feb 14, 2024 | 11:00 AM – 12:00 PM
    Cost: Free!
    Get the most out of your Sitefinity CMS by joining our quarterly Sitefinity Q&A sessions, where we’ll answer any of your Sitefinity questions completely free of charge! Please note: these are exclusive to Matrix Group clients
    REGISTER NOW
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