Our mission is to help our clients create amazing customer journeys that grow membership and generate revenue.

We help our clients design intentional, beautiful and effective member journeys, whether it’s a rebranded website to educate the world about your organization and services, a membership database that makes it easy for customers to join and purchase and gives you insight into your members’ needs, or an online store that’s just as easy and elegant as a big retailer’s store.

How We Deliver

Every project starts with a discovery process to help you explore: Who you are trying to reach, what your target audiences need, why this project is important, why this project must be done now, and what success looks like. We’ll help you identify your most important member and customer journeys and then develop a plan to make them amazing. 

During implementation, your team will include an experienced project manager who understands your business, designers and front-end developers who will make sure your application or website is gorgeous and user-friendly, back-end developers who are experienced with the latest tech tools.

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VIEW OUR WORK

Our Clients

We’ve helped a variety of organizations in all industries across the country be successful. For over two decades we’ve created powerful, digital experiences for trade associations, professional societies, nonprofits and corporations. How can we serve YOU?

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  • ALDA
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Our Leadership

Matrix Group staff are some of the brightest and most creative minds in the industry, and our leadership has the best job ever: channeling the collective creative genius of our staff to create exceptional experiences for you and your customers. Here are the folks at the helm. LEARN MORE

We’re Hiring

Those who work with us don’t find jobs, they find careers. We have the perks; so does everyone else. What we offer is the opportunity to choose what and who you will become.

Latest Blog Post

How We Closed Our Office Sustainably — and Made a Lot of People Happy

In honor of Earth Day, I want to share a story about our recent office closing at Matrix Group, and how we tried to do it in the most sustainable, […]

Upcoming Events & Webinars

  • Illustration of woman in front of a desktop screen showing MatrixMaxx AMS interface

    MatrixMaxx AMS Demo

    May 08, 2025 | 2:00 PM – 3:00 PM
    Cost: Free!
    Determined to find and implement an association management software you actually love this year? Join us for a free, live demo of MatrixMaxx, Matrix Group’s AMS product on Thursday, May 8th at 2pm Eastern.
  • ASAE MMC+Tech 2025 – AEO: The Future of SEO in an AI World

    May 12, 2025 | 12:00 PM – 12:30 PM
    Cost: $
  • ASAE MMC+Tech 2025 – Creating a Culture of Innovation in the AI Age

    May 13, 2025 | 10:15 AM – 11:15 AM
    Cost: $