Category: Blog

Latest blog post

Why Every Association CEO Must Be a Tech CEO

I’m always on the lookout for ways to make life easier for myself and my clients. Recently, as I was using Chat GPT to summarize the transcript of my monthly […]

Read the post
How Matrix Group Chose an AI Note Taker App
Posted on September 26, 2024
It’s rare to be in a Zoom or Teams meeting these days that doesn’t have an AI note taker in the room. Sometimes, there are dueling note takers. Well here […]
The End of Expertise and How Associations Must Adapt
Posted on February 23, 2024
“Trust in companies from global companies is in decline, worry over societal threats and establishment leaders misleading us is growing, while peers are as trusted as scientists for information on […]
6 Tips for Successful AMS Onboarding for New Staff
Posted on February 12, 2024
When welcoming a new staff member into your organization, the onboarding process plays a pivotal role in shaping their future at your association. It’s not just about acquainting them with […]
When Do Your Customer Journeys Actually Begin?
Posted on August 24, 2023
I have two friends who have walked the Camino del Santiago. The friends are Peter Schwartz, who is my business coach, and Gordon Bernhardt, a member of my CEO peer […]