Episode 82 • 03/14/2024

James Thomas, Executive Director of ASHI, on Association Decision-Making, Certification and Education

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What’s it like to work for a for-profit vs. a nonprofit company? How do you support your members during boom times, as well as downtimes?

In this episode of Associations Thrive, host Joanna Pineda interviews James Thomas, Executive Director of the American Society of Home Inspectors (ASHI). James discusses:

  • When and why ASHI was founded.
  • The value of certification for a home inspector, as well as meeting the needs of licensed and unlicensed members.
  • Why the home inspection business experiences a downturn during boom times when buyers waive their home inspections, as well as during slow periods when the housing market stagnates.
  • How ASHI’s code of ethics helps to ensure that there is no conflict of interest in home inspections.
  • James’ journey working for for-profit companies, venture-backed companies, and associations.
  • The similarities and differences between running a for-profit and a nonprofit (there are fewer than you might think)!
  • ASHI’s task force that sought to determine what members need in today’s education market.
  • Investing in member education, including investing in a new learning management system(LMS) and continuing to provide online education by reimagining all of the courses and making them all free for members.
  • How AHSI’s event programming this year includes an in-person conference and a virtual summit.


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About Associations Thrive

Associations Thrive podcast is hosted by Joanna Pineda, CEO & Chief Troublemaker at Matrix Group International. Joanna’s personal mission and the mission of Matrix Group is to help associations and nonprofits increase membership, generate revenue and thrive in the digital space. 

We believe that every association has a unique mission and unique story that demonstrates how they’re serving their members, impacting their industry, and ultimately changing the world. Every guest is an association Chief Executive, Executive Director or President. We’re here to help amplify their stories so all associations can learn and thrive, together.

If you and your organization have a great story,  apply to be on Associations Thrive!