Why Your CEO Needs to Attend Your Redesign Meeting

I attend a lot of kickoff meetings. For  redesigns, mobile apps, custom databases, you name it.   The best kickoff meetings are the ones where the CEO, Executive Director, the EVP or President attend, participate actively and provide insight. Why? When the top person in the organization attends a meeting, staff know that meeting is […]

Why There is Still Room for a Small, Local Player in the AMS Space

Last month, some of the largest AMS (association management software) companies (YourMembership, Abila, Aptify and NimbleAMS) joined forces to create Community Brands, which they describe as “a powerful and unified family of brands and a connected eco-system of software and services to better serve associations, nonprofits and government entities.” One can quibble over whether or not […]

Why I Traded in My Black Belt for a White Belt

A couple of weeks ago, I took the plunge and signed up for HapKiDo. HapKiDo is sometimes called the “anti-martial art” because it emphasizes deflection and leverage. HapKiDo techniques use joint locks, strikes and dynamic kicking. I’m a black belt in TaeKwonDo. Why embark on another martial art, especially when my TKD journey has just […]

The Role of the C-Suite in Technology

I had the honor of moderating a panel at this week’s annual conference of the American Society of Association Executives in Detroit, MI. The panel was titled, “The Role of the C-Suite in Technology” and featured 3 CEOs and 2 CIOs. Each panelist described his/her organization: mission, staff size, revenue, most important programs and key […]

Your Employees as Brand Ambassadors

Last week, Matrix Group launched a new staff blog – SnackOClock.net. SnackOClock came out of an internal town hall meeting I held with staff late last year about recruiting. As a company, we decided to launch a staff blog to showcase our expertise, highlight cool projects, discuss innovative techniques we’re implementing on client sites, and […]