by Joanna Pineda Posted on November 13, 2009
Matrix Group recently worked with Pennsylvania’s Public School Employees’ Retirement System’s (PSERS) Health Options Program (HOP) to launch a member portal. For the first time, PSERS wanted to allow plan members to login to a member portal and review their medical statements online.
Our work included:
- A member portal that allows members to create a profile, login and retrieve a lost password.
- A secure database and portal that ties together information from multiple sources to produce personalized statements.
- Single sign on authentication for members to view their medical plans and claims under one interface without separate passwords
Visit the HOP Benefits Web site and Member Portal
When Do Your Customer Journeys Actually Begin? Posted on August 24, 2023
I have two friends who have walked the Camino del Santiago. The friends are Peter Schwartz, who is my business coach, and Gordon Bernhardt, a member of my CEO peer group. Both of them did the French route, which takes you from St Jean Pied de Port to Santiago de Compostela. It's a 500-mile journey that you do on foot over...
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Our online identities are, unfortunately, not in our control. The internet was created for communication between computers, but our presence as individuals on the internet is less formally defined. We create online accounts and over time we may forget they exist, if we haven’t already forgotten our passwords. Technology advocates argue that we need an identity layer for the internet. We...
Leadership Lessons from the Martial Arts Posted on June 20, 2023
Google for leadership lessons from the martial arts and you’ll get a jillion posts. Most of them focus on skills you’ll develop from practicing the martial arts. Skills like focus, discipline, respect, confidence, flexibility, etc. I recently did a webinar for UST Education on just this topic BUT my leadership lessons are ones I learned from my master, Master Seung Hum...