After each Web site launch, I ask the Project Manager in charge what’s left to do. Why? Because inevitably, there are items that didn’t make the launch. I call this Project Overhang and it can be deadly to a firm’s profitability and productivity. Project Overhang is what we call tasks that are left over from a […]
Office moves are never fun. Our move was months in the planning, but we were still scrambling last Friday night, the day before the movers arrived. The plan was to complete the physical move on Saturday, then have all staff come in on Sunday to set-up their own work areas, test the network and phones, […]
Matrix Group is getting close to moving to its new space at 2711 Jefferson Davis Highway in Arlington (Crystal City), VA. This is the first time that we’re doing a buildout and I’m looking forward to seeing how our physical space can support how we collaborate and do our work. I’ve also been fascinated to […]
One of my Project Managers (we call them PMs at Matrix Group) was struggling with an account. The client was frustrated, the Project Manager was frustrated, so of course, now I’m frustrated. I called the client, had a long de-brief session, worked through some issues, and with a few tweaks, the project was back on […]