Tag: Customer Service

Latest blog post

An Example of a Really Great Event Registration Email Confirmation

A couple of months ago, I listened to an interview with Brian Chesky, CEO of Airbnb. Brian talked about how he and his team did a brainstorming exercise where they […]

How to Make Your Conference Speakers Feel Special
Posted on January 14, 2019
I get asked to speak at industry and professional conferences throughout the year. While I appreciate the opportunity provided by every organization, I want to give a shout out to […]
GDPR: Do You Really Want to be Forgotten?
Posted on July 17, 2018
Guest post by Tanya Kennedy Luminati, MatrixMaxx Product Manager We’re almost two months past the GDPR deadline, and we’re all still alive! (Well, mostly.) Just because the deadline has come and passed […]