I love content in all its forms and formats: Video, audio, animation, news articles, op-ed pieces, how-to columns, tweets, Facebook Messenger, and so on. And I love working with clients to help them surface the best of their content, from the newest publications to trusty standbys that members always need to access.
Along with Matrix Group CEO and Chief Troublemaker Joanna Pineda, I recently co-presented a webinar about content marketing. Content is so crucial to connecting people to your organization and brand that we wanted to share a quick-hits list for those who didn’t attend the webinar.
- Insight sets you apart.We talk to a lot of website and mobile-app users across industries, from longtime association members to disgruntled former members. These users keep telling us that they want insight: Insight into the future of their particular industry, into how the industry interacts with consumers, and into trends currently affecting your organization and industry, including legislative and market forces. You can best serve your members if you provide them with regular, thoughtful analysis to help them learn, grow their businesses, and stay out of trouble.
- Video gets people’s, and platforms’, attention. Inc. reports that people are 85% more likely to make a purchase after viewing a video about the product, and posts with images get 650% higher engagement than text-only posts. About two-thirds of U.S. adults are on Facebook, where image- and video-focused posts appear more prominently. So there’s no excuse not to incorporate more video into your content strategy. It’s as simple as shooting a 30- to 60-second how-to video or interview with a conference attendee on your smartphone. Also make sure to post plenty of member photos on Facebook, and tag the people in them.
- Plan it out. You need an editorial calendar to produce and publish content throughout the year. You can establish content themes by month or by quarter, depending on how much content your organization is able to create. If your industry or organization publishes a trade magazine, you can follow that editorial calendar.The content schedule also depends on what I call “the best talkers”: These are employees and members within your organization, along with your industry’s leaders, who are knowledgeable, opinionated, and skilled at explaining things in an engaging and easy-to-understand manner. Get those people to blog, shoot video, or record podcasts for you. If they don’t have time to do so, interview them and ghost-write a piece for them.
When interacting with your organization, members want to know: “What’s in it for me?” Your website content answers that question by showcasing what you know and why it matters. It reinforces your mission to members, and to the search engines they rely on to find your site. Content allows you to demonstrate why your organization helps members and the industry do better and be better.
What tips and tricks do you have for creating content? Where do you feel you need help with your content strategy? Tell us here or talk to us on Twitter (@matrixgroup).