Matrix Group Blogs

CEO's Blog

Matrix Group CEO Joanna Pineda's insight on marketing, customer service, leadership,  technology and more.

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What Employees Want From Office Space: Flexibility

About a year ago, I was facing a big office space decision. Do we stay in our current office or move? Keep the current space design or blow it out? Our landlord paid for a fancy architect to come up with new layouts and designs. In the end, we decided to stay in place, sign […] The post What Employees Want From Office Space: Flexibility appeared first on The MatriX Files.
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How to Have a Really Great Search on Your Website

We hear this a lot from people who manage websites and navigate websites, “the site search sucks!” So what can you do to make search not suck on your site? Here at Matrix Group, we believe a good site search is the result of many things: Good search technology. There are many products on the market, from […] The post How to Have a Really Great Search on Your Website appeared first on The MatriX Files.
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MatrixMaxx Blog

Tips and strategies on how to manage your membership and enhance the member experience.

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AMS Implementations are 20% Technology and 80% Governance

AMS Implementations are only 20% technology; the rest is governance.” Such were the provocative words by Thad Lurie, VP of Operations and CIO at EDUCAUSE, during the opening session at AMS Fest 2017 in Chicago earlier this month. He made the case that with so many terrific and feature-rich AMS and CRM systems available to … Continue reading AMS Implementations are 20% Technology and 80% Governance →
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Who Should Be in Charge of Your Association Management Software (AMS)?

During pitch and kickoff meetings, clients and prospects often ask me, “Who should be in charge of my Association Management Software (AMS)?” Should it be the IT department? Membership? Finance? Meetings? GR? In my mind, there’s no question that the Membership Department should ultimately be in charge. Why? Because at its core, any association management software … Continue reading Who Should Be in Charge of Your Association Management Software (AMS)? →
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Staff Blog

Design and development trends, tips on producing great websites and more from the Matrix staff!

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5 Favorite Free Stock Photography Resources, Part II

There’s no doubt about it: finding good stock photography can be tough.  And when it isn’t tough, it’s expensive. When I scroll through images on the popular stock house websites looking for images for our blog posts or newsletters and … Continue reading → The post 5 Favorite Free Stock Photography Resources, Part II appeared first on snack o'clock.
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Phishing: How They Almost Got Me This Time

Cybercriminals are getting better…and a lot more sneaky. Face it, I’m totally paranoid. I keep all my logins in a password manager. I use two-factor authentication wherever it’s available. And yet… I totally almost fell for a phishing attempt a … Continue reading → The post Phishing: How They Almost Got Me This Time appeared first on snack o'clock.
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