Matrix has helped ACA meet the needs of its members and advance the profession ...
“Through a series of interviews, webinars and surveys, we developed this new website to create consistency for all NECA content and develop new categories that were relevant to our members. The main goal was to incorporate online features that our members want and actually need, and to create a more usable website by making our content easier to find and use."
We anticipate over 100 thousand filers completing their federal and state tax returns this year. The MyFreeTaxes website needed to embody the branding and trust of our national partnership, in addition to being accessible and easy to use. Matrix not only delivered a product that met our expectations, but their innovation and technical creativity put our partnership in a good position to offer invaluable tools and services to low income taxpayers.
When we first came to Matrix with our project, we had legitimate concerns about the scope and sharp timelines involved. Matrix jumped right in and assisted the entire MyFreeTaxes partnership with plans that allowed us to meet our immediate and longer-term objectives. We are now in a strong position to meet the ambitious goals of the program while expanding the reach of this valuable service for individual tax filers and their families.
"Working with Matrix Group was a true partnership. ... We are very pleased with the end product. I was particularly impressed with the overall project management and communication."
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