The International Facility Management Association (IFMA) is the world’s largest international association for facility management professionals, representing more than 20,000 worldwide. IFMA’s mission is to “advance the facility management profession by providing exceptional services, products, resources and opportunities” for its members by conducting research, offering continuing education and certification opportunities and working to advance the facilities management profession.
IFMA sought to transform their fragmented online presence into a seamless website in order to meet the organization’s strategic goals and provide members a vastly improved user experience.
To reach their goals, IFMA teamed up with Matrix Group. We:
- Developed a new taxonomy designed to connect all the audiences with IFMA’s vast collection resources, products and services.
- Created a navigation strategy focused on simplifying the browsing experience for members and visitors.
- Designed pages that demonstrate IFMA’s position as the largest association for facility managers worldwide.
- Unified the login process and single sign-on with iMIS, allowing members accustomed to using several different IFMA-affiliated sites to sign in using a single accounts.
- Deployed responsive design templates to support a variety of devices in anticipation of members’ use of mobile phones and tablets to access the site.